The Council Secretary is the chief executive officer responsible for overseeing the operations of the town council. The office provides overall policy guidance and an oversight role while the department heads are responsible for executing the technical and administrative aspects of the council. It also interprets government policies into implementable programmes and projects in the context of the National Decentralisation Policy.

In addition, the office of the council secretary ensures that there are effective linkages among and within the departments/units in order to strengthen internal systems and improve communication for effective performance of the council. The council secretary is responsible for effective strategic management of the Council.

The Office of the Council Secretary comprises of the Public Relations Unit and the IT Unit.
Public Relations Unit.

The public relations unit is responsible for performing public relations functions in the Council in order to inform the public and enhance the image of the Council.
The unit performs the following specific functions:

a) Coordinate press releases in order to update the public on the operations of the Council.
b) Prepare responses to press and public queries in order to facilitate decision making.
c) Coordinate production of brochures, magazines, newsletters, radio and television programmes in order to disseminate information about the Council.
d) Manage digital media content in order to interact with the Public and stakeholders.
e) Coordinate the hosting of Council functions and events.

ICT (Information and Communications Technology) Unit
The ICT unit is responsible for providing ICT services, management and maintenance of the Management Information Systems (MIS) in order to make information available to end users.

 
The unit performs the following functions:
a) Develop and maintain an up-to-date management information system in order to make information available to end users.
b) Coordinate and align systems and hardware specifications with user requirements in order to ensure conformity to policies and standards.
c) Coordinate the management of content on Council website(s) and portal(s).